256-Bit SSL Encryption

All data transmitted between your device and dela77 servers is encrypted using bank-grade SSL technology, ensuring your personal and financial information remains secure.

GDPR-Compliant Practices

dela77 follows international data protection standards, including GDPR principles of data minimization, purpose limitation, and user consent.

Secure Data Storage

Your personal data is stored on secure servers with restricted access, regular security audits, and encrypted backup systems to prevent unauthorized access or data loss.

No Third-Party Sales

dela77 never sells, rents, or trades your personal information to third parties for marketing purposes. Your data is used exclusively to provide and improve our services.

Privacy Commitment

dela77 is committed to protecting the privacy and security of your personal information. This Privacy Policy explains what data we collect, how we use it, and your rights regarding your personal data. By using dela77 services, you consent to the data practices described in this policy.

1. Introduction

This Privacy Policy applies to all personal data collected by dela77 ("we", "us", "our") through our website at https://dela77.cam, mobile applications, and related services (collectively, the "Services"). dela77 operates as an online gaming platform serving Indonesian players with casino games, live dealer tables, sports betting, and lottery products.

We take data protection seriously and comply with international privacy standards, including principles aligned with the General Data Protection Regulation (GDPR) and applicable Indonesian data protection regulations. This policy outlines our data handling practices in clear, accessible language so you can make informed decisions about your personal information.

2. Personal Data We Collect

dela77 collects several categories of personal data to provide our services, comply with legal obligations, and enhance your gaming experience. The data we collect includes:

2.1 Account Registration Data

When you create a dela77 account, we collect the following information:

  • Full legal name as it appears on your Indonesian national identity card (KTP) or passport
  • Date of birth to verify you meet the 21+ age requirement
  • Email address for account communications and password recovery
  • Mobile phone number for account verification and two-factor authentication
  • Residential address within Indonesia for compliance and verification purposes
  • Username and password that you create for account access

2.2 Identity Verification (KYC) Data

To comply with anti-money laundering regulations and prevent underage gambling, we collect:

  • Scanned or photographed copies of your Indonesian national identity card (KTP) or passport
  • Proof of address documents such as utility bills, bank statements, or government correspondence dated within the last 3 months
  • Selfie photographs holding your identity document for facial verification
  • Additional documentation as required by regulatory authorities or in cases of suspected fraud

2.3 Financial and Transaction Data

To process deposits and withdrawals, we collect:

  • Bank account details including bank name (BCA, BRI, BNI, Mandiri, etc.), account number, and account holder name
  • E-wallet information for OVO, DANA, GoPay, ShopeePay, and LinkAja accounts
  • Payment card details (Visa, Mastercard) when processed through our secure payment gateway partners
  • Transaction history including deposit amounts, withdrawal requests, bet placements, and win/loss records
  • Payment metadata such as transaction timestamps, IP addresses, and device identifiers to detect fraudulent activity

2.4 Gaming Activity Data

We automatically log your gaming activity to ensure fair play and provide personalized services:

  • Games played, bet amounts, and outcomes
  • Sports betting selections, odds accepted, and settlement results
  • Bonus claims, wagering progress, and promotional participation
  • Login times, session duration, and device information (browser type, operating system, screen resolution)
  • Chat messages in live casino rooms or customer support interactions

2.5 Technical and Usage Data

We collect technical information to maintain platform security and improve user experience:

  • IP addresses and geolocation data to enforce geographic restrictions and detect VPN usage
  • Device identifiers including unique device IDs, MAC addresses, and browser fingerprints
  • Cookies and tracking technologies (see Section 5 for details)
  • Website navigation data including pages visited, time spent on pages, and click patterns
  • Error logs and crash reports to diagnose technical issues

2.6 Communications Data

When you contact dela77 support or participate in surveys, we collect:

  • The content of your messages, emails, and live chat conversations
  • Phone call recordings for quality assurance and training purposes (with prior notice)
  • Survey responses and feedback about our services

3. How We Use Your Personal Data

dela77 uses your personal data for the following purposes, based on legitimate business interests, contractual necessity, and legal obligations:

3.1 Service Provision

  • Creating and managing your player account
  • Processing deposits, withdrawals, and payment transactions
  • Providing access to casino games, sports betting markets, and other gaming products
  • Calculating and crediting winnings, bonuses, and loyalty rewards
  • Delivering customer support and responding to your inquiries

3.2 Compliance and Security

  • Verifying your identity and age to prevent underage gambling
  • Detecting and preventing fraud, money laundering, and other illegal activities
  • Complying with anti-money laundering (AML) and Know Your Customer (KYC) regulations
  • Enforcing our Terms & Conditions and investigating Terms violations
  • Responding to legal requests from law enforcement or regulatory authorities

3.3 Platform Improvement

  • Analyzing user behavior to improve website design and functionality
  • Identifying and fixing technical bugs and performance issues
  • Conducting market research and trend analysis
  • Developing new features and gaming products based on player preferences

3.4 Marketing and Communication (With Your Consent)

  • Sending promotional emails about new games, bonuses, and special offers
  • Delivering personalized game recommendations based on your playing history
  • Notifying you about platform updates, maintenance schedules, and policy changes
  • Inviting you to participate in tournaments, surveys, and special events

Note: You can opt out of marketing communications at any time by clicking the unsubscribe link in any promotional email or by contacting support at [email protected].

4. Data Sharing and Third-Party Disclosure

dela77 does not sell, rent, or trade your personal information to third parties for their marketing purposes. However, we may share your data with the following categories of third parties under strict confidentiality agreements:

4.1 Service Providers

  • Payment processors: Indonesian banks (BCA, BRI, BNI, Mandiri, CIMB Niaga), e-wallet providers (OVO, DANA, GoPay), and international payment gateways (Visa, Mastercard processors) to facilitate deposits and withdrawals
  • Game providers: Pragmatic Play, Evolution Gaming, Microgaming, NetEnt, PG Soft, Ezugi, and Spribe to deliver gaming content and track gameplay
  • Identity verification services: Third-party KYC/AML verification providers to authenticate identity documents and detect fraudulent accounts
  • Cloud hosting providers: Secure data center operators who host our servers and databases
  • Customer support platforms: Live chat software providers and email service providers to manage player communications

4.2 Legal and Regulatory Authorities

We may disclose your personal data when required by law or in response to:

  • Valid legal processes such as court orders, subpoenas, or search warrants
  • Requests from Indonesian or international law enforcement agencies investigating criminal activity
  • Gaming regulators and licensing authorities conducting audits or investigations
  • Tax authorities requiring transaction records for compliance purposes

4.3 Business Transfers

In the event of a merger, acquisition, or sale of dela77 assets, your personal data may be transferred to the acquiring entity. You will be notified via email and prominent website notice of any such change in ownership or control of your personal information.

5. Cookies and Tracking Technologies

dela77 uses cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and deliver personalized content. A cookie is a small text file stored on your device that helps us recognize you on return visits.

5.1 Types of Cookies We Use

Cookie Type Purpose Duration
Essential Cookies Enable core website functionality such as login sessions, account access, and secure transactions. These cookies are necessary for the site to operate. Session / Persistent
Performance Cookies Collect anonymous data about how visitors use our site, including page load times, error messages, and navigation patterns. Used to improve site performance. Persistent (up to 2 years)
Functional Cookies Remember your preferences such as language selection, username, and display settings to provide a personalized experience. Persistent (up to 1 year)
Marketing Cookies Track your activity across websites to deliver targeted advertising and measure campaign effectiveness. You can opt out of these cookies. Persistent (up to 1 year)

5.2 Managing Cookies

Most web browsers automatically accept cookies, but you can modify your browser settings to decline cookies or alert you when a cookie is being set. Note that disabling essential cookies may limit your ability to use certain features of the dela77 platform, including account login and payment processing.

6. Your Privacy Rights

Under international data protection principles, you have the following rights regarding your personal data:

6.1 Right to Access

You have the right to request a copy of all personal data dela77 holds about you. We will provide this information in a structured, machine-readable format within 30 days of your request.

6.2 Right to Rectification

If any of your personal data is inaccurate or incomplete, you have the right to request that we correct or update it. You can update most information directly through your account settings, or contact support for assistance.

6.3 Right to Erasure ("Right to be Forgotten")

You may request deletion of your personal data under certain circumstances, such as when the data is no longer necessary for the purposes for which it was collected. Note that we may be legally required to retain certain data for compliance purposes (e.g., transaction records for tax audits, KYC documents for AML compliance).

6.4 Right to Restrict Processing

You have the right to request that we limit how we use your personal data in certain situations, such as when you contest the accuracy of the data or object to our processing.

6.5 Right to Data Portability

You can request to receive your personal data in a portable format that can be transferred to another service provider.

6.6 Right to Object

You have the right to object to processing of your personal data for direct marketing purposes at any time. You can opt out of marketing emails by clicking the unsubscribe link or adjusting your communication preferences in your account settings.

Exercise Your Rights

To exercise any of these rights, please contact our Data Protection Officer at [email protected] with your request. We will respond within 30 days and may require identity verification to protect your privacy.

7. Data Security Measures

dela77 employs industry-standard security measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction:

  • 256-bit SSL/TLS encryption: All data transmitted between your device and our servers is encrypted using bank-grade protocols
  • Secure servers: Personal data is stored on protected servers located in secure data centers with 24/7 monitoring, fire suppression systems, and restricted physical access
  • Access controls: Only authorized dela77 personnel with a legitimate business need can access personal data, and all access is logged and audited
  • Data encryption at rest: Sensitive data such as identity documents and payment information is encrypted when stored in our databases
  • Regular security audits: We conduct penetration testing and vulnerability assessments to identify and address potential security risks
  • Two-factor authentication: Available for player accounts to add an extra layer of login security
  • Incident response plan: In the event of a data breach, we have procedures to contain the breach, assess impact, and notify affected users and authorities as required by law

Your Security Responsibility

While dela77 takes extensive measures to protect your data, you also play a critical role in maintaining account security. Never share your password with anyone, use a unique strong password, enable two-factor authentication, and log out after each session on shared devices. Report any suspicious activity to [email protected] immediately.

8. Data Retention

dela77 retains your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements. Specific retention periods include:

  • Account data: Retained for the lifetime of your active account, plus 7 years after account closure for legal and regulatory compliance (anti-money laundering, tax reporting)
  • Transaction records: Retained for 7 years as required by financial regulations and tax authorities
  • KYC documents: Retained for 7 years after account closure to comply with anti-money laundering regulations
  • Marketing communications: Retained until you unsubscribe or request deletion
  • Website cookies: Automatically deleted according to the durations specified in Section 5.1

After the retention period expires, personal data is securely deleted or anonymized so it can no longer identify you.

9. Changes to This Privacy Policy

dela77 reserves the right to update this Privacy Policy at any time to reflect changes in our data practices, legal requirements, or business operations. We will notify you of any material changes by:

  • Posting the updated Privacy Policy on this page with a new "Last Updated" date
  • Sending an email notification to your registered email address
  • Displaying a prominent notice on the dela77 homepage

Your continued use of dela77 services after any changes to this Privacy Policy constitutes your acceptance of the revised policy. We encourage you to review this page periodically to stay informed about how we protect your personal information.

10. Contact Information

If you have questions, concerns, or complaints about this Privacy Policy or our data handling practices, please contact our Data Protection team:

Email: [email protected]
Subject Line: "Privacy Inquiry" or "Data Protection Request"
Response Time: We aim to respond to all privacy inquiries within 48 hours

For data subject access requests (e.g., requesting a copy of your data, requesting deletion), please include:

  • Your full name and dela77 username
  • Registered email address for verification
  • Specific nature of your request
  • Any relevant supporting documentation

Questions About Your Privacy?

Our team is committed to protecting your data and addressing any privacy concerns you may have